Phone Script – Distressed

Introduction

Hello, is this [Homeowner's Name]?

Hi, [Homeowner's Name], this is [Your Name] calling from [Your Company Name]. I hope this call finds you well. I'm a real estate professional in our community and I specialize in helping homeowners navigate through some tough situations related to their homes.

Approaching the Situation

I understand that you may be facing a challenging situation with your home, and I wanted to reach out to you because I may have a solution that could help. I noticed a lis pendens filed against your property recently. It's absolutely normal to feel overwhelmed by such a situation, and I want you to know that you're not alone in this.

The Purpose of the Call

The reason I am calling is to see if we could set up a meeting at your home to discuss your situation and explore some potential solutions that could benefit you. This could potentially prevent the bank from reclaiming the property and might provide a more beneficial financial outcome for you.

Closing

I completely understand if this feels sudden or unexpected, but my primary intention is to help homeowners like you make the best decision in tough circumstances. Would it be possible to arrange a time for me to visit and discuss this further with you?

Objection Handling

Objection 1: I think I can handle this on my own.

Handler 1: I respect your confidence, [Homeowner's Name]. However, navigating through the legal and financial complexities of such a situation can be quite challenging. My experience in this field could help provide you with options you may not have considered.

Handler 2: I understand that, [Homeowner's Name]. Remember though, it doesn't hurt to have more information. Meeting with me doesn't obligate you to anything, but it could provide you with more insight to make an informed decision.

Objection 2: I don't want to sell my home.

Handler 1: I understand how emotional this can be, [Homeowner's Name]. Selling your home might seem overwhelming, but in some cases, it could potentially save you from more financial stress down the line. Let's meet and discuss all options, not just selling.

Handler 2: I completely understand your attachment to your home. I'm here to help you explore all options and find the best solution. A quick conversation could provide a lot of clarity.

Objection 3: I already have a lawyer handling this.

Handler 1: That's great to hear, [Homeowner's Name]. I would love to work together with your lawyer to find the best possible solution. It could be beneficial to get a real estate perspective on your situation as well.

Handler 2: Absolutely, [Homeowner's Name]. My role is not to replace your attorney, but rather to add a different perspective to the situation and possibly present alternative solutions. Would you consider arranging a meeting so we can discuss this further?